adatvédelmi | Travelling Fox Design

PRIVACY POLICY

1. INTRODUCTION
We prioritize compliance with current data protection regulations and laws. Below, we detail Travelling Fox Design’s data protection measures and data collection processes.

Data is managed by Travelling Fox Design, which is responsible for handling personal data.

Contact Information:

Name: Sillabusz Consulting Kft.

Email: travellingfoxdesign@gmail.com

Postal Address: 1012 Budapest, Vérmező út 8.

2. WHAT PERSONAL DATA DO WE PROCESS AND WHY?
Personal data refers to information that clearly identifies an individual.

On the Travelling Fox Design website, we process the following personal data, specifying the legal basis for each:

COMMUNICATION DATA
Includes any messages sent to us via the website, email, social media, or other forms of communication.

We process and retain this data to fulfill orders and provide a basis for decision-making in case of legal claims.

The legal basis for processing this data is the user's demonstrable interest in our activities, as evidenced by the messages sent to us.

CUSTOMER DATA
Includes all information related to the purchase of products and services, such as the customer's name, shipping and billing addresses, email address, phone number, and details of purchased products.

We process this data to successfully fulfill orders and maintain legally compliant records of purchases.

The legal basis for storing this data is the fulfillment of the contract established by the order between the customer and Travelling Fox Design.

USER DATA
Includes data generated during website usage, enabling the technical operation of the site, maintaining its security, storing backups of user activities, and ensuring access to the most relevant content.

The legal basis for processing this data is the user's clear interest in our activities, necessitating the storage of this data for technical operation.

TECHNICAL DATA
Includes data generated during website usage, such as IP address, login information, browser data, page visit durations, page views and navigation paths, number and timing of page visits, time zones, and device information used to access the site.

The source of this data is our analytics software.

We process this data to analyze user behavior on the site, maintain its secure operation, and understand the effectiveness of our marketing decisions.

The legal basis for processing this data is the user's clear interest in our activities, allowing us to process this data in line with security expectations and utilize it to enhance business performance.

MARKETING DATA
Includes visitor preferences regarding the marketing content they are willing to receive from us. We process this data to enable participation in sweepstakes and send advertisements related to our products/services that the user has shown interest in.

We may occasionally use the collected data for purposes such as providing targeted, relevant advertisements on the Facebook™ platform and various dynamic advertising platforms, and measuring the effectiveness of these ads.

We do not collect sensitive data such as ethnicity, religious beliefs, sexual life and orientation, political opinions, trade union membership, health background, or genetic and biometric information.

3. HOW DO WE COLLECT DATA?
We may collect personal data directly provided by the user (e.g., placing an order or sending a message).

Additionally, certain data is automatically collected during website usage, such as through “cookies” and similar technologies. These are activated only after the user provides consent.

For more information, please refer to our Cookie Policy.

We also receive certain data from external partners, such as analytics providers like Google (non-EU partner), advertising networks like Facebook™ (non-EU partner), and payment service providers like PayPal (non-EU partner) and Barion.

4. OUR PRACTICAL STEPS FOR DATA PROTECTION
Travelling Fox Design places great importance on protecting user data and complying with applicable regulations. Therefore, after conducting a data protection impact assessment on the site, we have compiled a list of collected data, their necessity, legal basis, and legal compliance.

To protect data provided through forms and generated on the site, we apply SSL certification across the entire website (Let’s Encrypt Authority X3 certification).
To protect the site against attacks, we use premium security software (iThemes Security Pro) to guard against “brute force” and virus attacks.
In the site's databases, purchase and user data are stored in encrypted form (pseudonymized), making them unreadable to external parties.
Through forms provided in this privacy policy, we enable users to request information about the processing of their personal data, modify, or delete their personal data.
Occasionally, for business operations, it is necessary to provide data to essential service partners (e.g., hosting providers, courier companies, newsletter software).

In such cases, we always select partners who comply with GDPR requirements and, in the case of U.S.-based partners, participate in the EU-US Privacy Shield data protection initiative, and we sign data processing agreements with them to ensure responsible data handling.

5. MARKETING COMMUNICATION
Marketing communication is essential for our business activities. The legal basis for this data processing is the user's interest in our services or their explicit consent.

Under the European Union's Privacy and Electronic Communications Regulations (PECR), we send marketing messages to users who have purchased from us or explicitly consented to receive marketing messages.

We always provide a clear option to suspend consent and unsubscribe from messages. Each email contains a link for unsubscribing, or removal from the database can be requested via travellingfoxdesign@gmail.com.

Even after unsubscribing from marketing communication, we may send messages related to order fulfillment.

6. NOTES ON PERSONAL DATA
Occasionally, it is necessary to share certain personal data with specific partners to maintain normal business operations:

- IT service providers and those performing troubleshooting and maintenance on computer systems

- Expert partners such as lawyers, accountants, bankers, insurers

- Government agencies requesting reports on our activities

- Payment service providers handling bank card data securely

- Courier services fulfilling incoming orders to the provided shipping address

International Data Transfers

We may need to share user data with service partners outside the European Economic Area (EEA) to maintain business operations.

Countries outside the EEA often do not provide the same level of data protection; therefore, European laws prohibit data export without meeting appropriate conditions.

Whenever personal data is transferred outside the EEA, in addition to the steps discussed in point 4, we take the following measures to ensure secure data handling:

- Transfer data only to countries deemed adequate by the European Commission for data protection.

- Use only U.S.-based services that are part of the EU-US Privacy Shield data protection initiative.

If the above conditions are not met, we request explicit consent from users for data transfer. Consent can be withdrawn at any time.

Links to External Sites

This site may contain links to external sites or embedded code snippets that enable the operation of external services.

Clicking on these links or using embedded solutions may allow external partners to collect data about users.

While we strive to thoroughly vet our partners, we have no control over their data protection policies and are not esponsible for their data handling practices.

7. DATA RETENTION PERIOD
We only retain users' data for as long as it is legally/accounting/reporting required, or necessary for the operation of our services.

When determining the retention period, we consider the amount, nature, and sensitivity of the data, as well as the potential consequences of a data breach.

For taxation purposes, we are required to keep customers’ billing and purchase information for at least 8 years to comply with our legal obligations.

Under certain circumstances, we may use data in anonymized form for statistical purposes, in which case we may store such data indefinitely without notifying the user.

8. USER RIGHTS
As a citizen of the European Union, you are granted the following rights under the General Data Protection Regulation (GDPR):

a. Right to Access Personal Data

Users of the website have the right to request a copy of the personal data held by Travelling Fox Design. In general cases, this request is fulfilled free of charge within 14 days of submission.

In cases of repeated, abusive, or unjustified requests, Travelling Fox Design may charge a reasonable fee and may require more time to provide the requested data.

Furthermore, Travelling Fox Design reserves the right to verify the requester’s identity before releasing any personal data to prevent misuse. Please use the following contact form to request personal data access:

Data Access / Deletion / Restriction Request Form

b. Right to Rectification of Personal Data

If any personal data has changed or was provided incorrectly, users have the right to request correction. Please contact us at travellingfoxdesign@gmail.com to request updates to your personal data.

c. Right to Erasure of Personal Data

Users have the right to request the deletion of all their personal data. This request is fulfilled free of charge within 14 days of submission. Once personal data is deleted, the user account will no longer be accessible, and any purchased materials linked to the account will also become inaccessible, as personal data is essential for account access.

Travelling Fox Design requires proof of identity before processing such a request to prevent misuse. Please use the contact form above to submit your request for data deletion.

d. Right to Restrict the Processing of Personal Data

Users have the right to request restrictions on the sharing of their personal data with third-party (service) providers. In the request, users may name specific service providers they wish to exclude.

Please note that cooperation with certain service providers is essential for the website to function properly (e.g., Barion as a payment processor). Therefore, restricting such services may result in the user being unable to use parts of the website.

Travelling Fox Design requires identity verification before restricting data sharing to prevent misuse. Please use the above contact form to submit your restriction request.

In Hungary, the official authority responsible for data protection is the National Authority for Data Protection and Freedom of Information (NAIH). Users can learn more about their data protection rights on the NAIH website.

National Authority for Data Protection and Freedom of Information
1125 Budapest, Szilágyi Erzsébet fasor 22/C. Mailing address: 1530 Budapest, P.O. Box 5.
Phone: +36 1 391 1400
Fax: +36 1 391 1410
E-mail: ugyfelszolgalat@naih.hu
Website: http://www.naih.hu

9. ANONYMIZED DATA AND “COOKIES”
Travelling Fox Design uses so-called “cookies” and similar technologies such as tracking codes, remarketing tags, and pixels on its website, in emails, and advertisements—these are only activated after the user provides consent.

These technologies help us better understand user behavior and preferences, thereby enabling more effective and higher-quality performance.

Our goal is to make using Travelling Fox Design as user-friendly and personalized as possible. If the user wishes to block the recording of non-personal data by these technologies, the following methods are available:

- Disable cookie loading using the cookie warnings on the site

- Disable cookies directly in your browser settings

For more information on the cookies and tracking technologies used on Travelling Fox Design, please refer to our Cookie Policy..